Amazzuri Return Policy

We want you to be completely satisfied with your purchase from Amazzuri. If for any reason you are not, our return policy is designed to be as straightforward and clear as possible.

Return Time Frame
- Items can be returned within 14 days of receiving your order.

Return Conditions
- Items must be unworn and in their original condition.
- All tags must be still attached.
- Original packaging must not be damaged.

Non-Returnable Items
- Gift cards are non-refundable and non-returnable.

Refunds, Exchanges, and Store Credit
- We offer refunds, exchanges, and store credit.
- If your desired size or color is out of stock, we will provide store credit.
- A €2 administration fee will be deducted from refunds.

Return Shipping Costs
- The customer is responsible for covering the cost of return shipping.
- We offer complimentary shipping once per order; the customer pays €5 shipping for any exchanges.

How to Initiate a Return
- To start a return, please contact our customer service at info@amazzuri.com. We will guide you through the process and provide the necessary return address.

Thank you for shopping with Amazzuri. We appreciate your business and strive to provide the best possible service.

Amazzuri Warranty Policy

At Amazzuri, we stand behind the quality of our products. Here's how our warranty policy works:

Warranty Period
- Warranty is valid upon receipt of the clothes. Customers are advised to inspect the products upon delivery.

Covered Issues
- Our warranty covers manufacturing defects such as stitching issues or loose labels.

Exclusions
- Normal wear and tear, misuse, and washing the clothing instead of dry cleaning are not covered under warranty.

Initiating a Warranty Claim
- To initiate a warranty claim, please send us an email with details of the complaint.

Proof of Purchase
- Customers must provide proof of purchase for warranty coverage.

Resolution
- If a defect is confirmed, we offer a replacement of the product.

Shipping Costs
- We cover the shipping costs associated with warranty claims.

Conditions
- Products must be returned in their original packaging for the warranty claim to be valid.

Thank you for choosing Amazzuri. We are committed to ensuring your satisfaction with our products through our warranty policy.

Amazzuri Delivery Policy

At Amazzuri, we strive to ensure a seamless and reliable delivery experience for our customers. Here's how we handle shipping:

Shipping Options and Times
- Products are typically dispatched the same day in 9 out of 10 occasions, with a maximum of 48 hours processing time.
- Delivery after dispatch usually takes 1-3 days.

Shipping Costs
- Shipping is free within the Benelux (Belgium, Netherlands, Luxembourg).
- For all other European countries, there is a €9.95 shipping fee.

Free Shipping
- We offer free shipping on European orders exceeding €205.

International Shipping
- We ship within the EU.

Tracking and Insurance
- We provide tracking information via email for all shipments.
- All packages are insured. In the event of a lost or damaged package, we initiate a case and refund your money.

Delivery Process
- Deliveries are made to your house address. If no one is available, the delivery company will attempt delivery with neighbors or make another attempt the following day.

Shipping Carriers
- We use PostNL, DHL, and UPS depending on the destination country.

Thank you for choosing Amazzuri. We are committed to delivering your order promptly and securely, ensuring your satisfaction with every purchase.